Key Responsibilities:

1. Field Sales Campaign Support:

• Collaborate closely with the Account Manager to ensure the successful implementation of field sales campaigns, supporting the team from planning to execution.

•  Assist in the setup and coordination of field sales activities, ensuring all logistics and resources are in place for optimal campaign performance.

2. Client Reporting:

• Compile comprehensive client reports following field activities, ensuring all data is accurately captured and presented.

• Gather and organize feedback from the field team to include in client-facing reports, providing insights on campaign performance.

3. Data Entry and Administrative Support

• Perform data entry tasks related to field sales activities, ensuring accuracy and completeness in all documentation.

• Provide administrative support to the field team, including handling travel arrangements, booking accommodations, and organizing materials for sales events.

4. General Administrative Duties

• Manage a variety of administrative tasks such as filing, record-keeping, and maintaining accurate databases for the field sales team.

• Provide administrative support to the wider sales team as needed, ensuring all team needs are met promptly and efficiently.

5. Inquiries and Information Requests

• Manage and respond to internal and external inquiries related to field sales activities, ensuring timely and professional communication.

• Coordinate information requests from clients, team members, and stakeholders, ensuring accurate and up-to-date information is provided.

6. Work Coordination

• Handle the coordination of work bookings via phone or email, ensuring smooth communication between field sales team members and stakeholders.

• Keep track of team schedules and campaign timelines, ensuring that all parties are aligned and on schedule.

7. Microsoft Office/Excel and Outlook Utilization:

• Regularly utilize Microsoft Office applications, particularly Excel for reporting and data management, and Outlook for scheduling and communications.

• Create and maintain detailed spreadsheets, reports, and presentations as required by the Account Manager and field team.

8. Operating Within Tight Deadlines:

• Work within tight deadlines to ensure that all tasks, reports, and administrative duties are completed on time.

• Adapt to fast-changing priorities and last-minute requests from the field team and clients.

9. Team Briefings:

• Participate in team briefings and meetings as required, contributing to discussions and sharing updates on administrative tasks and campaign progress.

• Ensure that the field team is informed of any updates or changes to campaign schedules, client requests, or reporting requirements.

Qualifications and Experience:

1. Proficiency in Microsoft Office:

• Strong proficiency in Microsoft Office applications, particularly Excel for data management and PowerPoint for presentations, is essential.

2. Recruitment Experience:

• Experience in recruitment is a plus, particularly in assisting with the hiring process for field sales teams or campaign staff.

3. Data Entry Experience:

• Prior experience in data entry and processing is required, with a proven track record of maintaining accuracy and attention to detail.

4. Attention to Detail:

• Exceptional accuracy and a keen eye for detail are essential to ensure all data entry, reports, and administrative tasks are completed to a high standard.

5. Phone and Customer Service Skills:

• Excellent phone etiquette and strong customer service skills are required to manage client inquiries, coordinate bookings, and communicate with stakeholders professionally.

6. Organizational and Time Management:

• Outstanding organizational and time-management abilities, with the ability to prioritize tasks effectively and meet tight deadlines in a fast-paced environment.