Your mission
Job Title: Customer Experience Agents - Fluent Irish Speakers only
Location: Dundrum Business Park
Job Type: Full-Time, On-site
What we offer:
Your role:
As an Irish-speaking Customer Experience Agent, you'll play a crucial role in providing top-tier support to both current and new customers through inbound calls. Your fluency in Irish will be an asset as you assist Irish-speaking clients, ensuring their needs are met with professionalism and care. Additionally, you will identify sales opportunities and engage in outbound calls to offer products and services, aiming to enhance customer satisfaction and loyalty.
Location: Dundrum Business Park
Job Type: Full-Time, On-site
What we offer:
- Competitive Earning Potential: Up to €29,280 per annum OTE (including a combination of weekly salary and monthly commission for outstanding performance).
- Full-Time Stability: 40 hours per week, with a competitive hourly rate of €14.
- Work-Life Balance: Monday to Friday shifts, with occasional Saturdays.
- Flexible Shifts: Shift patterns include 8am-5pm, 9am-6pm, and 11am-8pm, with the potential for adjustments based on business needs.
- Incentives: Exciting additional incentives worth over €3.5k annually.
- Reliable Pay Structure: Weekly pay with monthly commission opportunities.
As an Irish-speaking Customer Experience Agent, you'll play a crucial role in providing top-tier support to both current and new customers through inbound calls. Your fluency in Irish will be an asset as you assist Irish-speaking clients, ensuring their needs are met with professionalism and care. Additionally, you will identify sales opportunities and engage in outbound calls to offer products and services, aiming to enhance customer satisfaction and loyalty.